Meeting Focuses on Streamlining Civil Service Management and Service Delivery
By Goth Mohamed Goth
Hargeisa – The National Civil Service Commission (NCSC) convened a crucial meeting with Human Resource (HR) Directors from various Federal Government Ministries, Agencies, and Institutions. The meeting aimed to enhance coordination and collaboration between the NCSC and the HR departments responsible for managing civil servants across the government.
NCSC Chairman, Mr. Abdicasis Xirsi Warsame, officially opened the meeting. Also in attendance were the NCSC Deputy Chairman, Director General, NCSC Commissioners, and Directors of various NCSC departments.
Discussions centered on optimizing collaboration mechanisms between the NCSC and Ministry/Agency HR Directors to improve the efficiency and quality of daily civil service operations, ensuring timely and effective service delivery to government employees.
Key Outcomes and Agreements:
- Strict Adherence to Civil Service Law: HR Directors were urged to ensure strict implementation and compliance with the Civil Service Law (Lr. 97/2022) and its associated policies, procedures, and regulations within their respective institutions.
- Direct Coordination Channel: A direct coordination protocol was established. HR Directors will now liaise directly with the NCSC for all civil service staffing matters, bypassing intermediate steps unless specifically requested by the NCSC. This is expected to significantly expedite processes and ensure consistent workflow.
- Standardized Transfer Lists: Emphasis was placed on the need for regional-level civil service transfer lists to be compiled according to the guidelines set by the NCSC’s Transfer Committee, ensuring standardization and fairness.
- Accelerated Regional Staff Management: The meeting recognized the urgent need to expedite administrative processes related to civil servants at the regional level.
- HRMIS Enhancement & Dedicated Support Center: Following in-depth analysis, the NCSC decided to upgrade the Human Resource Management Information System (HRMIS). To ensure efficient service and address potential challenges, the NCSC will establish a dedicated Support Center (Call Center) specifically tasked with assisting Government HR Directors.
Capacity Building: The meeting also served as preparation for comprehensive training workshops for Government HR Directors, scheduled to take place in the near future.
During the session, HR Directors posed questions and offered suggestions to further strengthen cooperation. Chairman Warsame and other NCSC leaders responded in detail to all inquiries.
“This meeting was pivotal in aligning our efforts. The establishment of a direct coordination channel and the upcoming Support Center are concrete steps towards a more responsive and efficient civil service management system for Somalia.”
